IT Infrastructure Support Service


Transforming Development with IT Infrastructure Solutions

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Leading IT Infrastructure Support Services

BNK Infotech will manage your outsourced IT infrastructure with precision, modernizing platforms and technologies to improve agility and scalability through premier managed infrastructure services.

Data Storage & Database IT Support Services

We provide cross-platform support for both cloud-based and on-premises databases, utilizing machine learning technologies to enhance database management systems (DBMS).

Design & Implementation

Our database architects possess a deep understanding of business needs and infrastructure management, implementing best practices and standards while optimizing data flows.

Performance Tuning

We conduct comprehensive database performance analyses to identify potential bottlenecks, optimize SQL queries, and prioritize actions that yield measurable improvements.

Storage Disaster Recovery

We implement data backup and disaster recovery solutions to ensure robust, scalable, and rigorously maintained safeguards for your internal systems.

24/7 IT Infrastructure Help Desk Management

We offer round-the-clock support for your business users, addressing all technical requests and IT inquiries while managing infrastructure and creating onsite and remote help desk architectures.

Protect & Innovate Your IT Operations With BNK Infotech

BNK Infotech secures and modernizes your IT operations by adopting, integrating, and implementing innovative technologies that ensure your business systems remain current.

IT Infrastructure Security & Modernization

We conduct vulnerability scans, implement SSL/AES encryptions, and follow server security best practices for various databases, including SQL Server, MySQL, PostgreSQL, MongoDB, Oracle, Informix, Db2, and more.

File Systems & Directories

We encrypt your data, ensure PCI-DSS compliance, monitor file integrity, and meticulously scan your server for viruses, backdoors, rootkits, and local exploits.

Operating Systems & Software

We regularly maintain and update your operating systems, third-party integrations, and other software to prevent security vulnerabilities associated with outdated systems.

Firewall, IDS, & IPS

We protect your infrastructure with software and hardware firewalls, as well as network-based IDS or IPS solutions, accompanied by regular audits and vulnerability scans.

IT Asset Management

BNK Infotech provides continuous IT asset management, implementing proactive strategies to ensure your critical assets operate optimally and receive timely updates to mitigate system vulnerabilities.

Network Monitoring Integrations

BNK Infotech offers seamless network monitoring integrations, enhancing visibility and performance through tools to ensure optimal network health and quick issue resolution.

Support Integration Services

We develop services that help you integrate better and drive innovation with better accessibility of resources. With support integration services from BNK Infotech, you can take your organization to the next level. We provide infrastructure support through latest technology and support various needs from application to website.

Application Infrastructure Support

We provide comprehensive support for application infrastructure, ensuring optimal performance, scalability, and reliability through regular maintenance, monitoring, and proactive issue resolution.

Enterprise Infrastructure Support

Our enterprise infrastructure support services enhance system efficiency and security, managing complex environments with tailored solutions that align with business objectives and operational needs.

Websites & E-Commerce IT Support

We offer dedicated IT support for websites and e-commerce platforms, ensuring seamless functionality, security, and user experience through regular updates, monitoring, and troubleshooting.

SMB IT Support

Our SMB IT support services deliver scalable solutions tailored to small and medium businesses, providing essential infrastructure management, security, and technical assistance for growth and efficiency.

IT Infrastructure Monitoring Tool Integrations

Our IT infrastructure monitoring tool integrations provide real-time insights, enabling proactive management of system performance, security, and availability to optimize operational efficiency and minimize downtime

SolarWinds

We utilize the comprehensive capabilities of SolarWinds for server and application monitoring, database performance analysis, network configuration management, and more.

PRTG

We employ PRTG to monitor existing business systems, devices, and applications within your current IT infrastructure, enhancing control, visibility, and security.

DataDog

We integrate DataDog to achieve complete visibility into infrastructure management performance, ensuring minimal maintenance, easy deployment, and extensive coverage.

Zabbix

We implement Zabbix to optimize monitoring of our network, servers, cloud services, applications, and business operations, enhancing problem detection, security, and remediation

API

Enhanced IT Infrastructure Support Services

Technical Support

Our IT infrastructure specialists provide ongoing technical support for all your IT requirements. BNK Infotech is dedicated to proactively troubleshooting issues within IT systems, swiftly resolving network and server problems to minimize downtime.

24/7 Customer Support

We prioritize excellence in customer relationships, aiming to exceed expectations. Our 24/7 customer support help desk uses an advanced ticketing system to diagnose and resolve issues promptly.

IT Infrastructure Upgrades and Migration

A flexible and efficient IT infrastructure is essential for business success. Our IT experts facilitate seamless data transfer between systems, ensuring secure migration with the latest data protection measures and minimal disruption to workflow.

Cloud Infrastructure Management Services

Our software specialists leverage cloud technology to create robust resources that streamline workflows, automate repetitive tasks, and implement cutting-edge cloud solutions, enabling cross-functional collaboration and data-driven decision-making for efficient project completion.

Traffic Analysis Support

To prevent system glitches from excessive network traffic, our specialists enhance traffic analysis to analyze and monitor traffic by protocol connection, ensuring optimal performance across all system-wide computers and networks. Our analysts provide ongoing support for your network traffic.

Downtime Support

BNK Infotech understands the financial impact of network and server downtime. Our support utilizes technologies to automatically assess network capacity and adjust system demands proactively that downtime and ensuring comprehensive protection of network data through detailed monitoring.

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